Holiday Site Builder. Your own holiday home website. Simple.

Welcome to the Holiday Site Builder Help section. Please select one of the Help Topics below or click on the link above to view Frequently Asked Questions. If you can't find the answer to your question on the site, please click Online Support to contact our customer support team and we'll respond to your enquiry as soon as possible.

HELP Topics

• Getting Started
  • How do I get started with HolidaySiteBuilder?
  • Do I need any special software to build my site through HolidaySiteBuilder?
• Sections available for the holiday website
  • What are the different sections available for my web site?
• Gallery Page - Photos, Videos and 360 Panoramas
  • Resizing photos before uploading them to your website
  • Creating Videos for Your Site
  • Creating 360 Panoramas for your Site
• Guestbook
  • How do I set up my guestbook?
• Domain Names
  • Can you give me any guidance what web address I should use?
  • Do I get a domain name as part of the package through HolidaySiteBuilder?
  • I already have a domain name that I want to use as well as buying one through HolidaySiteBuilder. What should I do?
  • I am unsure how to change the name servers using the domain registrar I have chosen.
  • My ISP or Domain Host doesn't allow DNS pointing. What can I do?
  • Transferring a domain from HolidaySiteBuilder
  • Should I go for .com, .net or .co.uk?
  • Why shouldn't I use domain "forwarding"
  • Is HolidaySiteBuilder a domain name supplier?
  • The domain name I want isn’t available. What can I do?
  • I have applied for a domain name through HolidaySiteBuilder. How long does it take to become active?
• Email
  • Do you offer an email forwarding service?
  • I want to change the email address that is used by my "Contact Us" form or "Booking" form
• Maps and Google Maps Service
  • My map is wrong – what do I do?
  • How do I add maps to my website?
• Calendar
  • How do I use the Calendar?
• Prices & payment
  • How long does it take for my site to become live once I have paid?
  • When do I pay?
  • Other than the HolidaySiteBuilder charge, are there any other payments I will need to make, e.g. for hosting?
  • Can I pay by cheque?
• My Account
  • I want to change the email address that is used by my "Contact Us" form or "Booking" form
  • How do I change my password?
  • I no longer have access to my registered email account and I have forgotten my password. What can I do?
• Multiple Properties / Websites
  • How do I register for a second HolidaySiteBuilder site?
• Search Engines
  • If I buy my domain name through HolidaySiteBuilder, do you submit it to search engines?
  • Can you give any tips on how to improve my search rankings?
  • What is Google "page rank"?
  • How do I install the Google Toolbar?
• Website Statistics
  • Is there any way I can find out how many people visit my HolidaySiteBuilder site?
• Troubleshooting
  • Changes I am making aren't appearing on my 'live' site. What should I do?
  • How do I take a screen shot of a problem on my site?
  • I forgot my password
  • I keep getting an error when I log in
  • The text on my site has changed size
• Contacting the HolidaySiteBuiler Team
  • What is the best way to contact the HolidaySiteBuilder team?
  • Do you offer a telephone support service?
  • Do you want feedback, good or bad?
• Request Deposit / Payment
  • What are the steps to receive payments from customers?
• Create PDFs From Any Windows Program
  • How do I create PDFs from any windows program
• Offers - Setting up Late Deals and Early Bargains
  • Overview of Offers
  • Early Bargains
  • Late Deals
  • Adding Banners to Advertise Offers and/or Place on Other Sites
  • How to Create a Banner Image - Windows Users
  • How to Create a Banner Image - Mac Users
• Search Engine Optimisation Tab
  • How do I improve my search engine rankings?